Wi-Fi that works throughout the house
The most common problem on the island: the router sits in the utility room, and two rooms further along the signal is gone. Mallorcan construction is hostile to Wi-Fi — natural stone, reinforced concrete, exterior walls a metre thick. A more powerful router changes nothing; the signal still will not pass through the wall.
What helps is several small cells instead of one large one: access points in the right places, connected by cable, joined into a single network. Your phone hands over from one to the next as you walk across the terrace, without a video call dropping.
What that involves
- Measuring coverage on site rather than guessing
- Access points for indoors and out
- Weatherproof equipment for the pool and garden
- A separate guest network with its own password
- A network where television, sound system and cameras do not slow each other down
What we will not promise: that we can make your internet line faster. If little arrives at the house connection, we distribute little — cleanly, but little. We say so beforehand, not afterwards.
Cameras that still show something at night
Most of the systems we find are fine in daylight and worthless after dark: grainy images in which a person cannot be told apart from a bush. That is precisely when the camera is needed.
We use cameras with a large sensor and genuine low-light performance, properly cabled rather than wireless, recording inside the house. Modern systems tell the difference between a person, a vehicle and an animal — and that decides whether you get five useful alerts at night or fifty because of a cat, after which you stop reading them altogether.
What that involves
- Camera positions chosen by sight lines rather than by power sockets
- Cabling that carries power over the network cable
- Recording on site
- Remote access by app from Germany, Austria or Switzerland
- The signage that Spanish law requires
A word on privacy: in Spain you may not film everything that is technically possible. Public paths and neighbouring properties do not belong in the picture. We align the system so that it serves you without causing you trouble.
Entry without keys
The classic: your guests land in Palma at ten in the evening, you are in Munich, and the key is with the neighbour who is not answering the phone.
Electronic access takes that off your hands. You issue a code valid from Saturday at three and expiring on Tuesday morning. You can see when the door was opened. And if a code goes astray, you delete it instead of changing a cylinder.
What that involves
- Opening by app or numeric code
- Time-limited access for guests, cleaners and tradespeople
- Integration with the camera system
- Always a mechanical way into the house should power or internet fail
Without that fallback we will not install it. A door that cannot be opened during a power cut is not progress.
Networks and cabling
This is the invisible part everything else depends on. Cameras, Wi-Fi, door control, televisions, your desk — all of it runs over the same cabling. If that is not up to the job, no amount of good equipment will help.
We run network cabling to the places where something will be needed later, set up a utility room in which the installation does not end as a tangle of cables, and document what goes where. So that someone else can work on it too — should you one day no longer want us.
What that involves
- Cabling and network outlets
- A labelled distribution cabinet
- Separate networks for guests and building services
- Secure access from home
- A workspace where video calls are not a test of patience
Groundwork for smart home
Here we draw a deliberate line: we build the groundwork, not the control system. Conduits in the right places, network outlets where a control panel will later hang, stable wireless coverage throughout the house, a utility room where everything comes together.
The control system itself — lighting, blinds, heating — is handled by your electrician or your integrator. That is their trade, and they do it better than we would. But without sound infrastructure none of it works, and retrofitting conduits into a finished natural stone wall is expensive.
What we prepare
- Conduits in the right places
- Network outlets where the controls will go
- Stable wireless coverage throughout the house
- A utility room where everything comes together
The best moment is the shell construction phase. If you are building or renovating anyway, let us take a look first. An afternoon of planning saves five-figure sums later.
IT support in your own language
The part you only come to value when something stops working. You have a name and a number — no queue, no ticket reference, no technician who is a different person next time.
Much can be solved remotely, even when you are not on the island. What needs an appointment gets an appointment. And we explain what we are doing without burying you in jargon.
What that involves
- One fixed contact in German, English or Spanish
- Remote support for smaller faults
- A reply the same working day for systems under our care
- Advice before the purchase rather than repairs after it
How working together goes
A phone call
Ten minutes are usually enough to establish whether we are the right people at all. If we are not, we say so — and often tell you who would suit you better.
A visit on site
We measure coverage, look at the building fabric, check the internet connection and the existing cable routes. Guessing regularly leads you astray in Mallorca.
A quote with a plan
You receive a list of materials, a drawing and a price — plus what a second stage could add later on.
Installation
Coordinated with your electrician and architect, with documentation at the end.
Afterwards
With ongoing care if you want it. A system left untended looks after two years much like the one we have just replaced.
What it costs
Naming a figure up front would be dishonest. Two houses of the same size can differ several times over in price — depending on how many buildings need covering, what the walls allow, whether cable routes exist and what is to be looked after permanently. That is why we measure on site instead of estimating.
The consultation itself costs you nothing. Only the journey is charged — and we refund half of it once you place the order. After that there is a dependable figure on paper, not a range that drifts upwards later.
What we can say in advance: we are not the cheapest provider on the island. The difference rarely lies in the equipment — it lies in the planning beforehand and the care afterwards. A system built twice costs more than one built properly once.
What not to call us for
For a quick appointment about a single device there are good colleagues on the island who will reach you faster than we will — and who are the better choice for that job. Our work begins where planning is required: a whole property, several buildings, an outdoor area that needs covering.
Common questions
How long does this take?
Wi-Fi for a typical finca is usually done in a day. A complete installation with cabling, cameras and access control takes anywhere from several days to several weeks depending on the property — the dependable answer belongs in the quote, not in a phone call beforehand.
Do you have to cut into the walls?
Not necessarily. In many houses we manage using existing cable routes, exterior trunking or radio links between buildings. Whether that is enough is something we see during the visit — and we tell you before you decide.
Can you take over an existing system?
Yes. We look at it and tell you what can be kept and what should be replaced — with reasons, not as a blanket judgement. Throwing out what works simply because it is not ours is not advice.
We are rarely on the island. Does that work?
That is the rule rather than the exception. Remote access, remote maintenance and time-limited codes for tradespeople and cleaners exist precisely for this. Arrangements run by phone and email; the visit on site we do need once.
Do you speak English?
German, English and Spanish. Your contact stays the same — including on the third call.
Do you work on Ibiza and Menorca?
On request, yes — mainly for complete installations where the journey makes sense. For single appointments it is not worth it for you.